Visual order builder
The customer picks the cable type, color, insulation, and units of measure in a simple, clear graphical interface.
The ordering process at a manufacturer can be long and cumbersome - calls, specs, rounds of approvals. We built Wiresnet an online system where the customer defines exactly what they need, gets an automatic quote, pays, and tracks it - all on their own.
overview
At a manufacturer, every custom order usually begins with a long chain: making contact, collecting exact specs, calculating a price, and several rounds of approvals. The process eats up precious time - and a customer who runs out of patience along the way simply walks away.
The manufacturer wanted to cut all of that down: let the customer define exactly what they need on their own, get an instant price, and close an order - with no phone calls and no waiting.
the solution
Wiresnet - an online system for a manufacturer of custom electronics cabling, where the customer configures, prices, pays, and tracks everything on their own.
The customer picks the cable type, color, insulation, and units of measure in a simple, clear graphical interface.
Every change updates instantly, so the customer sees exactly what they are ordering.
A personal account with saved PDF files, order history, and stored details.
The system calculates the price based on the parameters, quantity, and delivery date - instantly.
Secure payment processing with a strong focus on the customer's data security and privacy.
The customer tracks the status of their order at any moment.
results
A short, clear process end to end: less friction, more orders closed - with no phone calls and no waiting.
The customer enters exactly what they need, with no guesswork and no dependence on a rep.
A short, clear process reduces drop-off and raises the share of orders that close.
Customers order whenever it suits them, even outside business hours.
our approach
We learn the manufacturer's ordering process down to the details, then build an online experience that feels simple to the customer - even when it is complex behind the scenes.
We sit with the team and map the real flow of information - who does what, when, and where things get stuck.
We pinpoint exactly where errors, duplication, and delays occur - that is where the biggest value lies.
We build the system around your process, module by module, with testing every step of the way.
We go live, train your team, and stay available after launch for ongoing improvement and expansion.